The staff we dealt with at FocusHRO are well versed in all aspects of the services they offer. Not only are they friendly and approachable, but uber quick to respond to questions, or lend a helping hand. Highly recommend these folks for tremendous customer service, and a company that truly has your employees best interest at heart.Appreciate all the guidance, support and assistance during the enrollment process. Because of FocusHRO, we were able to offer elective benefits for our employees, and most took advantage of this opportunity. Certainly a positive for employee retention during such difficult times in our industry of long term care.