If there were more stars I would give everyone a 100!! Exceptional customer service, great coverages and thorough explanation of all policies.Thank you for the exceptional service and help with all my insurance needs.
Muncy Veterinary Center - Muncy, PA
The staff we dealt with at FocusHRO are well versed in all aspects of the services they offer. Not only are they friendly and approachable, but uber quick to respond to questions, or lend a helping hand. Highly recommend these folks for tremendous customer service, and a company that truly has your employees best interest at heart.Appreciate all the guidance, support and assistance during the enrollment process. Because of FocusHRO, we were able to offer elective benefits for our employees, and most took advantage of this opportunity. Certainly a positive for employee retention during such difficult times in our industry of long term care.
Long Term Care Facility - Millersburg, PA
Jeff has been very easy to work with. He is patient and answers questions very promptly. He always offers us a number of alternative insurance plans, and will take the time to explain the costs and benefits of the plans in a way that I can understand easily.
Animal Hospital - Athens, PA
Jessica Kier is always there when we need her. She is one of the most helpful representatives that I have ever worked with. If you have an issue, she will find a solution.
Cosmetic Dentistry - Harrisburg, PA
Everyone that I was in contact with was very knowledgeable and helpful. Communication was reliable. All questions answered. Enjoyed working with everyone! Thank you!
Dentist - Lewisburg, PA
FocusHRO makes my life so much easier. They're very responsive and almost always answer their phone with a human on the other end! I know, crazy, right? Their research and analysis is invaluable. I highly recommend.
Veterinary Center - Willow Creek, PA
Jeff has helped me make the best decisions for my companies insurance needs the past few years. I value his advice and expertise. He's been extremely helpful and I give him my highest regards.
Dentist - Orefield, PA
Jess was very helpful. She returned my call and emails promptly. In addition, she forwarded plan option information to us which really helped us with our decision. It is difficult to navigate plan info to compare, and she made it so much easier for us.
Family Dentistry - Mechanicsburg, PA
Overall, I would never be able to provide our staff with Health Insurance without you. It is a very intimidating topic to approach. Between Jeff and Jess helping me, I feel confident in the Insurance that I am able to offer our staff.
Transportation Company - Lebanon, PA
Fantastic! Always great service!
Veterinary Hospital - Scranton, PA
Despite being a very small employer, Jeff took the time to help evaluate other plans and costs associated.
Dentist - Norristown, PA
Jeff is always very professional and extremely helpful. His response time is immediate. We enjoy working with him.
Landscaping Prospector - Manheim, PA
Jess is the best. She is prompt, friendly, accurate and just amazing!!!
Veterinary Center - East, York
Tara was excellent. Personable, patient, very helpful and ended up saving me more than $1000 per year on comparable coverage for my workmans comp. I had been using another insurance company for more than 20 years and will end up paying about half the cost of the previous policy for the same coverage.
Animal Hospital - Pittsburgh, PA
Jeff and Jess are always friendly, helpful, and patient with all my questions.Thanks for helping me to understand more about the complicated subject of health insurance.
Animal Hospital - Athens, PA
Jess and Jeff are wonderful!Very happy with the service from FocuHRO! Staff is friendly and knowledgeable.
Eye Doctor - Mechanicsburg, PA
Jess is very easy to work with, replies immediately and goes out of her way to find answers.
Veterinarian - Millerstown, PA
Always easy and pleasant!
Agricultural Veterinarian - Lititz, PA
I deal mostly with Jess. She is fast and efficient and personable. I am never disappointed!
Veterinary Center - East York, PA
Always helpful. Answers email questions quickly.
Local Business - Old Forge, PA
Jess is always prompt and pleasant
Pediatric Dentistry - Philadelphia, PA
Both Jeff and Jess have exceeded our expectations. Quick, concise communication, cost saving ideas, as well as a proactive approach to our needs, has made for an exemplary relationship. The transition from from our previous broker to Focus was smooth and seamless.
Staffing Agency - Carlisle, PA
I have confidence in our partnership with FocusHRO to promptly, correctly, and professionally get me the information I need for our organization and for our team members. I rely on that and I count on that and FocusHRO has always come though for us.
State Association - Harrisburg, PA
Enrolling new employees in insurance and canceling coverage on previous employees is so easy. Jess just sends me the paperwork, I fill it out and send it back. She takes care of everything!
Animal Hospital - York, PA
As a business owner, covering your business and employees insurance needs can be a daunting experience. Focus HRO has made this task as seamless and stress-free as I have experienced in 40 years of business. I worked with agent Jess Kier. Her response time to questions and information exchanged is unmatched. She is an exceptional agent and I highly recommend her.
Dental Practice - Philadelphia, PA
I have nothing to say but good things. Everyone in your company has always been so helpful and courteous. My requests and questions have always been tended to in a timely manner. Sam even goes above what I believe his duties are! Thank you so much for everything!
Small Animal Veterinarian - Philadelphia, PA
I love working with Jeff F. He has helped us on numerous occasions and is always very kind and professional.
Orthodontic Practice - Lehigh County, PA
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